Subscription trouble

 
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FigmentOYI




Joined: 23 Aug 2005
Posts: 261

PostPosted: Thu Sep 01, 2005 4:31 pm    Post subject: Subscription trouble Reply with quote

Has anyone else from the WB days encountered this issue:

When logging in, after you enter login and password, I get: "Authenticating...Failure. Your Station account doesn't include a subscription to the Matrix Online. Click the "Account" button below for subscription information."

When I duly click the "Account" button and login, I get a webpage with "You already have a matrix subscription." only.

Uh, help... need a little help. Very Happy

Thanks
FigmentOYI / Agent Reed
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RockyB
Lost soul



Joined: 12 Jul 2005
Posts: 1639
Location: Leicester

PostPosted: Thu Sep 01, 2005 4:34 pm    Post subject: Reply with quote

Yeah, lots of people on the forums have this problem. I don't think there's been a solution suggested yet though.
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Procurator
Chief Archivist,
Aggregator Captain



Joined: 21 May 2005
Posts: 3815
Location: HvCFT Aggregator, Syntax

PostPosted: Thu Sep 01, 2005 4:34 pm    Post subject: Reply with quote

Ignore it. Lots of weird things happen when the servers are down. When they come back up everything will be fine: your account has not been lost.
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Bittype
Singularity Pilot



Joined: 21 Aug 2005
Posts: 762
Location: HvCFT Aggregator

PostPosted: Thu Sep 01, 2005 4:35 pm    Post subject: Reply with quote

Yes I have been getting it for the last 4 hours... I spoke to a CRS on the online help and they told me the login servers are still down.. That was 3 hours ago at 3pm BST 2pm GMT.
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Eminition whirled around and jammed his gun barrel right into Agamemnomn’s head: “This is for Bittype.” With a destructive blast, a merciless bullet tore through The Cypherite’s skull and brain.
Read the singularity logs in Chronological order here >>> Singularity Mainframe
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FigmentOYI




Joined: 23 Aug 2005
Posts: 261

PostPosted: Thu Sep 01, 2005 4:35 pm    Post subject: Reply with quote

Thanks guys... appreciate the help. Hope you're not already irritated with the newbie Sad

Once again, my thanks
FigmentOYI / Agent Reed
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RockyB
Lost soul



Joined: 12 Jul 2005
Posts: 1639
Location: Leicester

PostPosted: Thu Sep 01, 2005 4:39 pm    Post subject: Reply with quote

lol, don't worry about it Razz
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Servatis




Joined: 15 Mar 2005
Posts: 207
Location: Fort Collins, CO

PostPosted: Thu Sep 01, 2005 4:45 pm    Post subject: Reply with quote

If you ever need to subscribe or resubscribe: https://secure.station.sony.com/mxo/payment_methods.vm?

XD

Well... that's what I used when my account was CANCELLED and I had to reactivate it.

>.>
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Bittype
Singularity Pilot



Joined: 21 Aug 2005
Posts: 762
Location: HvCFT Aggregator

PostPosted: Thu Sep 01, 2005 6:14 pm    Post subject: Reply with quote

This is getting a little tiersome... I still can't jackin.

Sad I hope it is not going to be 3 days like it was when SOE took over.....
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Eminition whirled around and jammed his gun barrel right into Agamemnomn’s head: “This is for Bittype.” With a destructive blast, a merciless bullet tore through The Cypherite’s skull and brain.
Read the singularity logs in Chronological order here >>> Singularity Mainframe
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Servatis




Joined: 15 Mar 2005
Posts: 207
Location: Fort Collins, CO

PostPosted: Thu Sep 01, 2005 6:16 pm    Post subject: Reply with quote

That would be horrible. If I can't jack in soon... I'm going to end up making more of those XD images again or something like it with my screenshots.

*Twitches*

It's supposed to be 5-10 minutes longer only...

*Crosses fingers*
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Wolf




Joined: 14 Nov 2004
Posts: 241
Location: York, PA

PostPosted: Thu Sep 01, 2005 9:39 pm    Post subject: Reply with quote

What did you do before MxO Serv? lol Laughing
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Campusanis
Aggregator Communications Engineer



Joined: 26 Apr 2005
Posts: 486
Location: Marburg, Germany

PostPosted: Fri Sep 02, 2005 11:53 am    Post subject: Reply with quote

There's a life before MxO? NEVER EVER!!
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TheTaxidermist
Lost soul



Joined: 28 Aug 2005
Posts: 1456
Location: England

PostPosted: Fri Sep 02, 2005 12:09 pm    Post subject: Reply with quote

Im having to go through all kinds of hoops in order to prove to SOE that I paid for a months subscription, so they'll unlock my account.
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